Hotel Jobs In Kuwait: Asst. Night Manager

Job Type: Front Office, Front Office Manager Job Level: Management This Hotel flagship brand with more than 500 global locations, is advancing the art of hosting so that guests can travel brilliantly. As a host with this Hotel brand, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. This brand luxury portfolio consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests. Job Summary: - Complete designated cashier and closing reports in the computer system. - Review shift logs/daily memo books and document pertinent information in logbooks. - Contact appropriate individual or department e.g., Bellperson, Housekeeping as necessary to resolve guest call, request, or problem. - Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. - Sell a room/accommodation to guests without reservations based on availability. - Ensure rates match market codes and that any exceptions are documented. - Ensure checks that come from outlets e.g., Health Club, Retail Shop are scanned and charged to room. - Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. - Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. - Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. - Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. - Speak with others using clear and professional language; answer telephones using appropriate etiquette. - Develop and maintain positive working relationships with others. - Ensure adherence to quality expectations and standards. - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. - Perform other reasonable job duties as requested by Supervisors. Please send your resume attached with a scan of your current photo to: EMAIL: hotelstaffinternational@gmail.com