HotelStaff International: October 2017

Friday 27 October 2017

Hotel Jobs In Zanzibar, Tanzania - Executive Chef

HotelStaff International is an international Hospitality consultancy firm which majors in:  Hotel Staff Recruitment  Hotel Staff Training  Hotel Advisory Services  Hotel Management Services  Pre opening and post opening execution and Management  Hotel Marketing Services Hotel Job Openings In Tanzania, Zanzibar - Culinary European education and training - Ability to set high quality standards - Good team builder, leader and motivator Executive Chef In Zanzibar, Tanzania We are looking for a resort Executive Chef for one of the most pristine destinations in the Indian Ocean on the island of Zanzibar in Tanzania. The property epitomizes and reflects its host nation with its luxurious rooms and villas set within exotic tropical gardens. The property has been a Landmark for some time and a favorite with European travelers. Our client is looking for a young individual with European culinary training and work background and experience in resort operations in countries known for their resorts' high standards. This is an ideal position for a current Executive Sous Chef working in a busy resort operation or having experience in international chain hotels to move to the next level. Great people skills and a solid track record to develop a fine team of culinary professionals is essential. We really want a passionate individual, a culinary professional that has fresh ideas and is quality driven, simply a true Chef who knows how to manage human resources and bring creativity and top quality to the culinary department. The Chef reports directly to the General Manager. A culinary education degree is a must and this should be complemented by some 5-8 years of professional experience. The successful candidates will receive an excellent employment package including a tax-free salary, accommodation, insurance, relocation and yearly ticket to point of hire. We invite applications from individuals who can fulfil the above criteria. Your application should include a detailed CV including a website address to previous employers,with a recent photo and briefly outline your past work experience and achievements. Please send your resume attached with a scan of your current photo to: EMAIL: hotelstaffinternational@gmail.com

Hotel Jobs In China, Wellness Spa Director - Luxury Resort In Shangai - China

HotelStaff International is an international Hospitality consultancy firm which majors in:  Hotel Staff Recruitment  Hotel Staff Training  Hotel Advisory Services  Hotel Management Services  Pre opening and post opening execution and Management  Hotel Marketing Services Hotel Job Openings In China Wellness Spa Director - Luxury Hotel In China - Shangai - Stunning Luxury Wellness Resort - Fantastic Career Opportunity - Attractive Tax Free salary and package Our client is a market leader in wellness and at the cutting edge of the booming Medical Wellness Resorts industry in Asia. They seek an exceptional Wellness Spa Director to join the team of their recently opened new resort near Shanghai. The retreat is a world class complex comprising of hotel, villas, together with some residential and retail components in a stunning location – all put together by and awarding winning design team. The retreats’ focus is on wellness and relaxation, providing extensive facilities to cater for mind, body and spirit utilising the best of Chinese and western concepts. They now seek a skilled and experienced Wellness Spa Director to lead and develop the key operational imperatives for this recently opened high end operation. The ideal candidate is most likely already a Spa Director in a luxury environment, with a strong administrative and management background. A comprehensive knowledge of Spa operations and treatment programs is essential to be considered for this position – knowledge of medical and therapeutic treatments is of particular benefit A strong leader, trainer and manager with the capability to lead a large team. Responsible for the performance of the entire spa operation - financial, sales, marketing, personnel and administration Previous experience in China and/or Asia is highly regarded Chinese language skills would be very well regarded, but not essential The position offers an expat salary and package with all the usual benefits. Your application should include a detailed CV with a recent photo, briefly outlining your past work experience and achievements. Please also provide 3 referees (inc email addresses) and your salary/package expectation. Please send your resume attached with a scan of your current photo to: EMAIL: hotelstaffinternational@gmail.com

Monday 23 October 2017

Hotel Jobs In India, Executive Chef - Luxury Hotel In India

HotelStaff International is an international Hospitality consultancy firm which majors in:

 Hotel Staff Recruitment

 Hotel Staff Training

 Hotel Advisory Services

 Hotel Management Services

 Pre opening and post opening execution and Management

 Hotel Marketing Services

Hotel Job Openings In India

Executive Chef - Luxury Hotel In India

Pre-opening role

Challenging career opportunity with international chain

Very attractive salary and package…

In early 2018 our client will open a luxury hotel that will set new standards for hotels in the region, making it one of the most anticipated openings of the year…

This stylish luxury property will be like nothing seen before in India; an oasis of contemporary design and luxury, featuring sumptuous, spacious and beautifully appointed rooms, state of the art facilities, a wide selection of fabulous restaurants and bars, extensive event & convention facilities, holistic spa, health & wellness spaces, together with breathtaking views from every room.

This game changing luxury property now seeks to appoint a skilled and dynamic Executive Chef to lead the team.

Some of the key criteria for the position are as follows: -

A background in high-end luxury hotels, resorts and chains is the starting point for this position.

A current Executive Chef is required - probably with a minimum of 3+years in a similar role.

Experience in large complex properties, overseeing multiple outlets & banqueting is most likely.

Personally, they will have superior management, communication and leadership skills – creative, able to solve problems and inspire the team.

Previous experience in pre-opening roles, launching and promoting multiple hotel outlets would be highly regarded.

Fine attention to detail - able to set and achieve high standards

Great communicator with outgoing personality, comfortable in front of house and well as skilled in the kitchen.

Strong technical skills – cost controls, HACCP, labour management, planning, menu development, marketing.

Someone culturally sensitive and able to train and guide a large team of local and expat chefs is expected.

Previous experience in India would be highly regarded but is not essential.

The position is most suitable for someone single, or perhaps married but without children.

Commencement is targeted for January 2018, with the property opening several months later.

The position offers a very attractive expat salary & package and is a great opportunity to join this quality company and develop your career.

Your application should include a cover letter and detailed CV (with a recent photo), briefly outlining your past work experience and achievements.

Please also provide 3 referees (inc email addresses) and your salary expectation.

Please send your resume attached with a scan of your current photo to:

EMAIL: hotelstaffinternational@gmail.com

Friday 20 October 2017

Hotel Jobs In Malaysia - Hotel Operations Manager/Director of Human Resource & Director of Sales & Marketing

Hotel Operations Manager/Director of Human Resource & Director of Sales & Marketing

A position has fallen vacant in Pulau Pinang - Malaysia

THE ROLE

Oversees the overall day-to-day hotel operations to a five-star standard, including Revenue Management, Housekeeping, F&B, Front Office and all aspects of guest services
To ensure up-keeping of the hotel’s status as a luxury and unique boutique accommodation.
Plans, directs and executes promotional and special stay packages with external online hotel booking websites, tour agencies, credit card companies and corporate sales. This includes revenue management, monitoring the online/email bookings, booking engines and implement strategies to continuously improve the revenue of the hotel.
Ensures the highest quality of Food and Beverage services are given to customers, including working with the chefs to plan and provide superior fine dining customer experiences.
Improves and expands on the existing standard operating procedures and policies, with the consultation of the company's Head of Hospitality Division.
Oversees overall aspects of sufficiency of staff force, daily duty roster and staff training.
Ensures that the outlet operational budget is strictly adhered to and all costs are strictly monitored/ controlled.
Handles and resolves management / operation problems in a professional manner, ensuring prompt actions at all times.

CANDIDATE PROFILE

Single and preferably Chinese speaking
With at least 3 years of experience at a managerial level within a five-star F&B operation (international hotel brand preferred)
Educated to a Degree level in Hotel Management
Practical hands on F&B service skills
Strong leadership and organization skills

Director of Human Resources

As the Director of Human Resources you will be fully responsible for the Human Resources, Training, and Transportation of the hotel, ensuring the service pertaining to the sense of arrival, stay and departure of all employees is of the upmost and highest of standards, whilst appropriately scheduling employees based on achieving financial budgets.

A high level of attention to detail for the quality and presentation of employees, so as to ensure exceptional guest experiences driven by imagination and consistency.

To lead and train a multi-cultural team of 108, by showing inspirational leadership and creating self motivation.

Specific role responsibilities but not limited to:

THE ROLE

To drive the cultures of “Teamwork” and “Guest Service” throughout the hotel
To be the custodian of employee recruiting, selecting, counseling, coaching, and disciplining
To review and monitor HR KPI's (employee absenteeism, employee turnover, employee training, etc) and initiate appropriate action within the departments
To keep the Head of Hospitality abreast timely of all key employee matters
To maintain all HR forms in a professional and uniformed manner
To ensure all positions have an up to date and relevant Job Description in line with the SOP’s
To act on recruiting requests immediately and ensure timely hiring for departments
To build and maintain a strong rapport with local and foreign recruitment agents
To arrange recruitment days/trips when necessary
To ensure timely renewal of employee visas and approval of bulk visas for recruiting purposes
To ensure proper administration of all employee files
To safeguards all employee documents in particular their passports and work permits
To ensure the employee Handbook is up to date and relevant
To ensure that a Hotel Orientation Program is in place and delivered by HR to all new employees and also that a Departments Orientation Program has been established in each department
To ensure that employee probation and annual appraisal reviews are properly completed and timely submitted by the department heads
To administer the disciplinary procedures and ensure strict abidance
To ensure all employee’s that leave employment have exit interviews and act on information that is provided to improve the work environment and reduce employee turnover
To prepare the departmental budget that correctly reflects the hotel’s business plan
To be fully responsible for the strict compliance with the set manning guides on headcount and salaries
To coordinate with the Financial Controller the timely submission of monthly payroll data including overtime and absence reports
To work with the Financial Controller and department heads to constantly look for payroll efficiencies that do not affect guest service standards
To assist in building employee morale and reducing turnover throughout all departments
To ensure the hotel is compliant with all local and statutory employment regulations
To be fully responsible for employee transport
To monitor employee sick leave, absenteeism and punctuality
To constantly review employee benefits with local suppliers
To work with local charities where the hotel employees can assist
To manage the Employee Opinion Survey and follow-up on findings to improve the work environment
To assist in arranging annual management workshops/retreats
To coordinate and arrange employee related social activities
To arrange the annual employee party and awards
To undertake daily walkabouts of the hotel engaging with as many employees as possible
To randomly attend monthly departmental meetings
To maintain an awareness of competitor HR activities and best practices

TRAINING

To ensure that guest (internal and external) service is delivered in line with the companys’ service philosophy and standards at all times
To drive the culture of daily training, with a high emphasis on guest service, throughout all departments
To implement training and development strategies to continuously improve performance and guest service
To work with a third party training company along with the Training Manager in developing enticing, exciting and effective training programs/courses/sessions
To coordinate and liaise with all department heads for personal training and HR issues
To build a strong career and succession planning system to retain and develop talent

SECURITY

To ensure the security of all employees is a daily practice and is upheld
To ensure the relevant security levels are in place at all times throughout the hotel
To ensure the appropriate emergency response programs are established, understood, regularly trained and fully functional
To ensure the H&S of all employees and guests is maintained

Eligible applicants must have either 2 years experience as a Director of Human Resources OR 4 years experience as a Human Resources Manager in a 5 star hotel and meet at least two of the following prerequisites:

35-45 years of age Malaysian Nationals
Previously been involved in a Hotel opening
Previously managed all aspects of Human Resources as outlined above

Director of Sales & Marketing

As the Director of Sales & Marketing you will be fully responsible for Sales & Marketing, Public Relations and Revenue Management for the entire hotel (Rooms and F&B), ensuring appropriate media coverage and achievement of financial budgets.

A high level of attention to detail for the quality, planning and acquiring of business in advance, so as to ensure exceptional guest experiences driven by knowledge of the market and those that shape it.

To lead and train a team, by showing inspirational leadership and creating self-motivation.

Specific role responsibilities but not limited to:

SALES

To prepare the hotel’s annual sales and marketing plan
To prepare the departmental budget that correctly reflects the hotel’s business plan
To implement the hotel’s sales and marketing plan and execute the sales programmes and activities within it
Spearhead the direction of all sales and marketing initiatives for the Hospitality division for the Group.
Achieving the agreed revenue targets for the properties, coach and continue to develop a dynamic team, drive growth in MICE business, foster strong client relationships to secure and retain clients, as well as establish, review and implement any systems necessary to ensure the efficient and effective operation of the department.
Improve the companys’ presence through the introduction of Web, Social Media and Brand development with the ability to connect with other markets segments.
Ensure hotel meets or exceeds budgeted goals.
Direct the Sales & Marketing team to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
Works with management team to create and implement a sales and marketing plan addressing revenue, customers and the market for the segment
Maintain and promote a team work environment with effective and clear communication amongst co-workers.
Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
Creating a focus on attracting new business.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Responsible for the training of sales managers and staff.
Follow and promote hotel standards with guests, co-workers.
Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.

MARKETING & COMMUNICATIONS

To develop marketing initiatives, promotions, packages and ad campaigns to ensure successful customer response and positively impact market yield and RevPAR
To be fully responsible for the hotel’s direct mailing list and ensure constant up-dating thereof
To identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy
To develop strong community and public relations by maintaining hotel participation in local, regional and national tradeshows and client events
To implement and maintain informative and imaginative Social Media.
To work with publishing houses, reviewers, bloggers and journalists to ensure timely and reviews and articles of the hotel
To be the caretaker and ensure photography of the hotel is up to date and of a high level
To support the General Manager by coordinating crisis communications

REVENUE MANAGEMENT

To prepare the hotel’s annual rooms revenue budget
To meet or exceed budgeted RevPAR for the hotel
To develop with the Revenue Manager the revenue management and rate strategy initiatives to maximize revenue goals
To accurately forecast occupancy changes based on changing market conditions (additions to supply and demand, etc.) and redirect selling activities to maximize revenues

Eligible applicants must have either 2 years experience as a Director of S&M OR 4 years experience as an Assistant Director of S&M in a 4 or 5 star hotels, must have worked in Malaysia, and meet at least one of the following prerequisites:

Previously been involved in a Hotel opening
Previously worked in a senior role in at least 2 other equivalent properties

Summary

Leader Asia-Pacific Sdn Bhd aims to provide an experience that enlivens the senses, instills well-being and fulfills even the unexpressed wishes and needs of guests. Anticipating and satisfying needs of guests driven by imagination, knowledge and generosity are second nature.

Please send your resume attached with a scan of your current photo to:

EMAIL: hotelstaffinternational@gmail.com

Hotel Jobs In Maldives - Resor Manager

Resort Manager

As a Resort Manager, your job will include overlooking the Resort Operations; managing all segments of a resort, including lodging, Engineering, Spa Operations, housekeeping, attractions, and guest services.

About You:

In order for you to be considered for this role, you will have:

Minimum of 02 years work experience for a luxury hotel / resort in progressive supervisory and/or management experience in a large scale rooms operation.

Computer Skills - Demonstrated ability with regard to computer skills, including experience using hotel booking programs, preference given to candidates with knowledge of Opera.

Has a history of demonstrating confidentiality and tact in business/personnel situations, with excellent verbal communication & interpersonal skills.

Fluent written and spoken English; 2nd language would be considered an asset

Experience in working in a resort style operation

ESSENTIAL SKILLS

The required skills and specifications are as follows:

The person must have the team working skills to do the job.

He or she should be able to work professionally and flexibly.

The person must be personable with an outgoing character and hardworking.

The other required skills for doing the job are excellent numeric, administrative and organizational skills.

MAIN RESPONSIBILITIES

Because Resort Managers are responsible for the day-to-day running of a lodging facility, they must have a broad vision of the facility as well as an attention to detail.

The duties and responsibilities of a resort manager are as follows:

Working hand in hand with the General Manager

The main duty of a resort manager is to manage and responsible for resort operations.

Keeping Housekeeping and Front office under his wings.

He or she has to manage, train and motivate resort management and the team.

He or she has to ensure excellent communication between resort management team, and with team members.

It will be the duty to check all fire safety documentation is in place and adhered to.

He or she has to ensure health and hygiene standards are met.

It will be the duty to maintain a high profile within the resort.

He or she has the responsibility to have regular positive contact with guests throughout their stay.

It is needed to maintain the coordination with the overseas management team.

He or she has to make sure that the resort stays within budget.

He or she is responsible for organizing management team duties and rotas.

The duty is to monitor overall resort expenditure and completing weekly accounts.

He or she has to work as an in charge of welcoming resort independent arrivals.

The manager also has the duty to carrying out disciplinary procedures when necessary and supervision of staff accommodation to ensure standards are being adhered to.

About the Benefits:

This position offers a highly competitive salary and package which includes: shared accommodation, uniform, laundry service, meals, annual flight ticket to your home destination, medical coverage etc

Please send your resume attached with a scan of your current photo to:

EMAIL: hotelstaffinternational@gmail.com

Thursday 19 October 2017

Hotel Jobs In Taipei, Taiwan Position - General Manager

Vacant Position Of General Manager

A position has fallen vacant in Taipei, Taiwan for the position of General Manager in a luxurious 5 star Hotel.

Candidate MUST have luxury background such as Fairmont, Ritz Carlton, Waldorf Astoria, Dorchester Collection, Peninsula, Jumeirah, Mandarin Oriental, Four Season or Regent
Property with a highly modern Presentation and Impeccable Service Qualities featuring over 200 exclusively designed rooms
Based in a key location in China
Salary: Fully Negotiable Salary + Benefits
Candidate MUST have prior South-East Asian experience from 5 star super deluxe hotels ONLY with at least 200 plus rooms to drive quality and guest services
Candidate MUST have excellent knowledge of F&B operations and sales & marketing
Candidate MUST be able to "mingle" with guests and show exceptional capabilities in customer engagement, service & retention
Candidate MUST have a very stable work history
Career progression offered with transfer to properties based in European Union

We are looking for a highly skilled General Manager to lead and manage operations for a luxurious 5 star property. The position is based in Taipei, Taiwan. The property is very well-known for uncompromising quality in all services including Food and Beverage standards combined with world class accommodation, wellness, corporate and leisure facilities.

Key Requirements:

It is essential that the chosen candidate will currently be working as a General Manager in a 5 star hotel with an international hotel company such as Fairmont, Ritz Carlton, Waldorf Astoria, Dorchester Collection, Peninsula, Jumeirah, Mandarin Oriental, Four Season or Regent and managing a property with more than 200 rooms
Candidates should show a consistent longevity of service in each of their past senior management assignments holding a General Manager position for at least the last 5 years
A background in rooms division management, revenue management, cost control, sales and marketing and food and beverage operations is what the ideal candidate must possess

Candidate's Core Knowledge:

Must have exceptional Sales and Marketing experience, customer satisfaction and quality to drive promotions and bottom line revenue
Proven track record with regards to cost control
Ensuring perfect coordination between individual departments
Very energetic highly visible and very PR orientated
Strong operational background with hands-on attitude to daily operations and exceeding guests expectations
Strong financial skills
Able to manage large multi-cultural teams
Decisive VIP ambassador
Natural leader and strategist
Project Management experience is a MUST
Great motivator and communicator
Passion for superior service, standards and product

This is another fantastic opportunity for a hospitality management professional to achieve career excellence in a leading company.